Celebrating 25 Years in Business

It’s been 25 years since we opened our doors.  We are so proud and grateful to arrive at this milestone.  25-years in existence is an accomplishment for any business regardless of what type.  It’s a long time…a quarter-century!  In that time a baby becomes a university graduate.  A field grows into a forest.  First encounters can become lifelong relationships.  Mobile phones turn into powerful smartphones.  Cars can learn to drive themselves, and without gas!  Driving to rent a movie evolves into selecting a movie from your couch with a few clicks.  A penny can become obsolete.  Memories of Mario Lemieux are replaced by Connor McDavid.  You get the picture…a lot can change and despite all of that, York Rehab has continued to welcome and treat patients year after year.

We too have grown and changed as a chiropody and physiotherapy practice.  In the last 5 years alone, we’ve completed another round of modernizing equipment, acquired new treatment technology and gained additional square footage for a Fitness Studio and to host Professional Training Courses (attendees coming from across Canada and the US).  The clinic underwent a major renovation 2 years ago.  We are still very excited about the clinic’s facelift – it’s brighter, the number of private rooms has increased and we just love the colour of the walls.  If you’ve experienced our new look, don’t be shy to compliment – we enjoy hearing “the love” every single time.

Shiny and new is nice but our growth and success are more than just about new flooring and paint.  Over the last several years we have grown our pursuit of excellence in learning and applying the McKenzie Method of Mechanical Diagnosis and Therapy (MDT).  A method of treatment where once the therapist identifies the cure, education can guide a patient in their own self-care leading towards a more rapid recovery and lower healthcare costs.  Another exciting development is that we now have an onsite Certified Lymphedema Therapist.  Lymphedema a chronic condition that can cause significant discomfort and disability, is poorly understood.  Those who it affects have a difficult time accessing treatment, often leading to more serious complications.  Early treatment greatly reduces the likelihood of poor outcomes.  We continue to focus on building awareness and access to treatment.

Over the lifespan of our business, there have been many changes but there have also been important things that have remained unchanged.  We are incredibly proud of constants like:

• One-to-one patient/therapist ratio.  Our therapists are hands-on; the therapist delivers all aspects of treatment.  The treating Physio always sees exactly how you are responding allowing them to modify and progress treatment so that you see optimal results.

• One of our guiding principles when it comes to treatment is safe but efficient recovery – we aim to treat you in as short a time frame as possible so you can get back to what you enjoy.  Efficient, effective patient recovery is our focus, not billing to max out your health insurance coverage.

• Our treatment area includes curtained and fully enclosed rooms – full privacy for a patient is always an option.

• Our facility has all the exercise equipment one would need to recover from an injury – we are a one-stop shop.

• We are a multi-disciplinary clinic: Physiotherapy, Chiropody, Occupational Therapy and Massage Therapy.

Our 25+ years in business can be summed up in two words – Incredibly Grateful.  We are so appreciative of our staff, our community and most importantly – our patients.  We are honoured to be serving the welcoming and friendly community of Newmarket (and surrounding areas).

In celebration of our 25th anniversary we are launching a prize draw for our past and present patients.  We’ll be drawing for prizes over the next 8 weeks.  The prizes are geared towards promoting movement and recovery.  Winners will be announced weekly via our Facebook page.  No action is required from you – if you receive this email you are included in the draw.  Good luck.  Note: draw is not open to York Rehab staff or their immediate family.

In celebration of our 25th anniversary we are launching a prize draw for our past and present patients.  We’ll be drawing for prizes over the next 8 weeks (Late Dec 2022 – Early Feb 2023).  The prizes are geared towards promoting movement and recovery.  Winners will be announced weekly via our Facebook page.  No action is required from you – if you receive this email you are included in the draw.  Good luck.  Note: draw is not open to York Rehab staff or their immediate family. Full “Terms & Conditions of the Celebration Draw can be found here.

Our most sincere thanks for your business and support over the years.

Ann & Glenn